Fulfillment: the nuts and bolts of e-commerce

When we think of e-commerce we tend to think of booming sales, products zooming from the screen to the doorstep, science fiction-like delivery methods and big-data making everything more efficient. We tend to forget the behind-the-scenes logistics involved in physically storing the products, picking them from the shelves, packing them, shipping them around the world and then delivering them to a customer’s front door.

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